Introduction

This privacy policy sets out how MSX International ("we", "us" and "our") will process your data that you may provide us, or we may collect from you when you visit our website and/or engage our consultancy services.

This Privacy Policy is designed to help you understand what data we collect, why we collect it and what we do with it. This is important, so we hope you will take time to read it carefully.

We’ve tried to keep it as simple as possible, but if you’re not familiar with any terms or if you have any questions, please contact us at volvosupport@msxi-euro.com.

Information we collect

We process personal data including but not limited to:

• Name, address and contact details

How we use your information

The information collected above will only be used to provide you with the service you have registered with.

Information that we share

We will not normally share your information without your consent unless we are required to by law. We may seek your consent directly, or may obtain it by telling you about how your information may be used at the time you provide information.

Information Security

We work hard to protect your information from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. We do this by implementing appropriate technical and organisational measures including but not limited to encryption, secure transfers, and privacy by default and design.

If you suspect any misuse, loss of or unauthorised access to your personal information please let us know immediately.

Subprocessors

MSX International may use third party suppliers to assist with the cloud hosting of the services provided to you.

Retention Periods

We will retain your information for the length of the contract. Upon termination, and agreement, we will delete all your data.

Managing your personal data

You are welcome to update or delete any information we have on you unless there is a legitimate reason to keep it. With GDPR coming into force, you have many rights in respect of your data and more information on this can be found below.

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling.

To discuss your rights, and the managing of your personal data, please contact us at volvosupport@msxi-euro.com. We aim to respond to any queries promptly and within one month of receipt of your request.

You can find out more about your rights on the Information Commissioner’s Office website here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

Processing Your Data (Contract)

Under Article 6(1)(b), it states we can process your data where "processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract".

As stated above, we will process your data under the lawful basis of Contract for processing. In some scenarios, we may be required to obtain your consent to the processing of your personal data. This could be opt-in consent or soft opt-in consent as described in Article 4(11) of the GDPR. All consent obtained in this manner will be recorded.

If you disagree, then you do have the right to object as outlined by the rights earlier. If you would like to do this, please get in touch with us.

Contacting us

If you would like to get in touch to discuss your personal data or anything else regarding this privacy policy, you can write to us at the following address

GDPR Team, MSX International, Tournament Court, Edgehill Drive, Warwick, CV34 6LG

Alternatively, you can email us at volvosupport@msxi-euro.com.

MSX International is a UK based company and our local Supervisory Authority (SA) is the Information Commissioner’s Office (ICO). MSX International is a defined as a data controller under the Data Protection Act 1998 and is registered with the ICO under Z1085760.

Should you need to, you can find the ICO contact details here: https://ico.org.uk/global/contact-us

We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.